Shipping policy
Effective Date: February 2, 2026
Company: RIF Legacy LLC
Address: 30 N Gould St Ste N, Sheridan, WY, 82801, USA
Email: info@elvacosmetics.com
Website: https://elvacosmetics.com
Worldwide Shipping 🌍
We ship internationally.
Free worldwide shipping on orders over $50 USD.
Order Processing
All orders are processed within 1–2 business days after payment confirmation, regardless of the shipping method selected at checkout.
Orders are processed and shipped Monday through Friday, excluding weekends and public holidays. Same-day shipping is not available.
Once your order ships, you will receive a shipping confirmation email with a tracking link within 48 hours. Tracking information may take 24–48 hours to update after dispatch.
Estimated Delivery Times
Delivery times are estimates only and are not guaranteed.
| Region / Country Group | Estimated Delivery Time |
|---|---|
| United States | 5–10 business days |
| Canada | 6–11 business days |
| United Kingdom | 7–12 business days |
| European Union | 7–14 business days |
| Australia | 7–15 business days |
| New Zealand | 7–17 business days |
| Middle East | 10–20 business days |
| Asia | 10–18 business days |
| South America | 15–25 business days |
| Africa | 15–30 business days |
Note: Orders shipped to remote or rural areas may take longer. Delivery timelines are estimates only.
Shipping Methods
We work with trusted international carriers, including:
- DHL
- UPS
- FedEx
- Local postal partners
Available shipping options:
- Standard Shipping: 7–20 business days
- Express Shipping: 3–7 business days (where available)
Please allow 1–3 additional business days for processing and quality checks before dispatch.
Order Tracking
Once your order ships, you will receive an email containing:
- Your tracking number
- A direct carrier tracking link
If you do not receive tracking information within 48 hours:
- Check your spam or promotions folder
- Contact info@elvacosmetics.com with your order number
Order Cancellations & Changes
Orders may only be canceled before fulfillment begins.
Once a packing slip or tracking number is generated, the order cannot be changed or canceled.
If you notice an error immediately after placing your order, contact info@elvacosmetics.com as soon as possible. Changes are not guaranteed.
Wrong Address Disclaimer
Customers are responsible for providing accurate and complete shipping information.
If an order is returned due to an incorrect or incomplete address:
-
A reshipping fee may apply
If an address error is noticed immediately after placing the order, contact info@elvacosmetics.com and we may be able to update it before dispatch.
International Shipping, Customs & Duties
We ship to most international destinations.
Customs duties, VAT, import taxes, or local fees are not included in the product price or shipping cost and remain the responsibility of the customer.
We are not responsible for:
- Customs delays
- Refused shipments
- Local import taxes
- Country-specific import restrictions
Customers are responsible for complying with local customs regulations.
Shipping Restrictions
We currently do not ship to:
- North Korea
- Iran
- Syria
- Cuba
- Crimea region
- Any country subject to international shipping sanctions
This list may change without prior notice.
Package Protection & Lost Orders
All shipments are insured by default.
If your package is lost, delayed, or damaged:
- Contact info@elvacosmetics.com with your order number
- A carrier investigation will be initiated
- A replacement or refund will be issued when applicable
Shipping During Peak Seasons
During holidays, promotional periods, or high-volume seasons, delivery delays may occur due to:
- Courier capacity limits
- Weather conditions
- Customs backlogs
We appreciate your patience during these periods.
Contact Us
For shipping-related questions, contact:
RIF Legacy LLC
30 N Gould St Ste N, Sheridan, WY, 82801, USA
info@elvacosmetics.com
https://elvacosmetics.com
Last Updated: February 2, 2026